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TruNarrative provides much-needed automation and frictionless identity verification in your decision-making. Your customer expects a smooth journey with great experience and minimal interruption in buying or consuming your products or service. Balancing this with risk management is difficult especially when identity theft, fraud or compliance issues loom heavy.
TruNarrative provides the optimal IDV environment because it sees further than any current system. The visibility derives from our state-of-the-art technology which orchestrates the process. Our decision engine considers granular insights drawn from the full range of global data sources:
TruNarrative enables you to layer insight from many sources: identity data, device data, biometrics, social media analytics, credit header data, background checks. This layering gives rapid reassurance that the person is who they claim to be. TruNarrative also supports dynamic interventions. Imagine this. You configure TruNarrative with a document imaging verification solution. Due to a flag, the system can initiate automated document checking and if suitable, biometric checks. You gain a fully automated comparison. The system’s evaluation delivers a decision with the speed and ease of automation.
ID Verification is an essential component of AML and KYC compliance processes. Our configurable system removes the black box, thus enabling you to build a highly adaptive, risk-based approach to IDV. The audit trail nurtures your compliance culture.
TruNarrative knows one size does not fit all. Our configurable system puts the power in your hands to ensure it fits your customer journey and risk approach. You can run the right ID Verification process for every offer. This flexibility helps lower the cost of acquisition and increase retention of those hard-won good customers.
Bring your own data sources, or choose one of the endless global sources available within TruNarrative. Broaden global reach or strengthen in market capability.
Your platform is fully configurable and reporting is granular. You set permissions throughout the platform to retain necessary control. You breathe easy, knowing you’ll have the answers at your fingertips any time an auditor queries a decision.
You’ll ensure customers fulfil their entire digital journey because the layering of Identity checks, supporting documents and biometric data can happen in a single workflow.
You can continually optimise the system thanks to granular data scoring to improve pass rates, safely. By pinpointing the issue, you’ll reduce manual review time.
The monitoring solution is always on. You save time and effort when the system automatically moves an approved application into one of the regulatory monitoring journey’s within the platform.