Customer Due Diligence including Know-Your-Customer 

The Customer Due Diligence process is undergoing a shift. Here’s why: The bottomless pit of money spent over the last decade to meet AML regulations has disappeared, whilst firms still have the need to meet current and future regulations. Business leaders are insisting this is done more efficiently and cost effectively, avoiding the need to spend more on compliance as their client base grows at home and abroad. TruNarrative have combined smooth workflow with robust data services and efficient case management to help you tackle these challenges head on.

KYC

Better CDD for companies and for customers

The TruNarrative CDD Journey becomes a way to ensure you can swiftly move through the due diligence process, whether checking a business or a consumer. Simple, rigorous KYC removes friction experienced by good customers on-boarding in poorly designed systems. Our platform allows you to swiftly deal with customer cases that merit further review and enhanced due diligence.

  1. Choose from the widest selection of global PEP, sanctions and adverse media matching sources from within the TruNarrative App Store..
  2. Perform corporate and consumer KYC checks across multiple data sets, providing the most accurate and detailed initial match, reducing false positives and speeding up the decision-making process.
  3. Apply configurable journeys and match thresholds by product, business, region or offer. This ensures a risk-based approach?
  4. Utilise your own KYC data and insight service. Integrate them yourself in a matter of minutes with our API management tool.
  5. Extensive link analysis within the case management system allows you to quickly spot important links across a myriad of sources.
  6. Create discrete CDD journeys for all your clients, based on your own internal rules.
Know Your Customer, Smooth Transactions

CDD becomes simpler to do and oversee

The wrong kind of simple cuts corners and fails to take time on valuable insights. The right kind of simple is easy to implement and safely manages complexity. That’s the simple TruNarrative offers to compliance managers and teams performing KYC checks and ongoing Customer Due Diligence.

With just one visit to our CDD management suite, you’ll immediately see links between individuals and corporations via our graphical link analysis interface. Our platform also ensures compliance by providing a transparent and robust audit process. Working within TruNarrative you’ll discover how swiftly you can create reporting documentation with automation.

Unified KYC Platform

Single, unified platform

Thanks to TruNarrative, these KYC/CDD-related capabilities reside in a single place. TruNarrative allows you to combine all your CDD checks. So, at last, you can process all the checks in one place. You’ll also see clearer links between these entities and work seamlessly between the CDD and EDD processes. Once a KYC check is completed, all relevant data can then seamlessly drop into a CDD process including ongoing monitoring, event scheduling, document storage and the automated collation of review packs. Result: continual protection of your business without any compromise to good customers’ real-time experience at a far reduced operational cost.

Spotlight on CDD Journey

Unified platform

Complete all your required evaluations in one place. TruNarrative links consumer verification with corporate KYC and ongoing monitoring to create operational efficiency and accuracy.

Breadth of data

TruNarrative offer the widest range of global CDD data in the market, meaning we can cover more of your business than our competitors.

Robust matching

Our robust matching algorithm protects your business whilst ensuring the queues are not too long.

Visual link analysis

See dynamic and complete views of the links between people, firms and beneficial owners.

Intuitive case management

Reduce the time you spend managing referrals without increasing risk exposure. See everything in one place.

Ongoing Monitoring and event scheduling

Build discrete CDD journeys for various client risk groups. Transparent audit process protects your business for the decisions you make and reduces operational cost.

All checks covered 

Global PEPs and sanctions, adverse media, director checks, company checks, beneficial owners and individual ID verification checks including documents.

KYC works well with

ID Verification

ID Verification

ID Verification using the TruNarrative platform is better, faster, global and more reliable to help increase efficiency.

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AML Monitoring

AML Monitoring

A flexible rules engine, machine learning and efficient case management system lie at the heart of the TruNarrative solution for AML Monitoring. Ensuring you comply whilst keeping cost low and transactions smooth.

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Behavioural Monitoring

Behavioural Monitoring

In safe commerce, you spot your good customers faster while weeding out villains more easily. Using behavioural monitoring from TruNarrative, you can understand and spot high-value customer behaviour patterns then differentiate their experience.

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Consortium

Consortium

Sharing insight across organisations is proven to be more effective than working alone or in silos. Our platform allows you to securely share and communicate across peer groups and geographies.

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Machine Learning

Machine Learning

Machine Learning and human insight combine in the most advanced solution. Human judgement contributes throughout.

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App Store - Partner Apps

App Store

The world is awash with Big Data. With endless apps ready to use, inside TruNarrative, you can find new suppliers in the app store, or ‘bring your own’ valued supplier or service and integrate them in minutes.

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KYC is ideal for these markets

Banking Fraud Market

Banking

Traditional banks moving into digital benefit from adopting TruNarrative’s holistic view. The same holds true for new fintech companies and banking startups.

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Alternative Finance

Alternative Finance

New channels use digital technology to connect people to the financial instruments they desire. As opportunities blossom, strong risk controls become essential.

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Lending, Markets

Lending

As credit evolves, consumers expect more and more online. Adopting TruNarrative prepares you to deliver on consumer expectations, day in and day out by solving the Identity, Fraud and Compliance risks that can cause delays in on-boarding new customers.

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Online Gaming, Markets

Online Gambling

Comply with responsible gambling requirements, age verification, eKYC and anti-money laundering regulations whilst nurturing your genuine and VIP customers. Managed by one unified platform where customer behaviour can be predicted.

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Insurance | Markets

Insurance

Reduce fraud incidence, lower cost of acquisition and show regulators you’re controlling premium increases by ensuring good customers are not penalised by the bad.

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eCommerce, Markets

eCommerce

Merchants seek to find and retain good customers, without declining genuine customers who might trigger their risk profiles. TruNarrative shows which are your hero customers from the villains.

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Application Fraud | Payments

Payments

Tackle fraud & risk at every stage of the payment lifecycle by layering detection strategies and technologies to find that perfect balance between revenue and risk detection.

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