What we do

Our powerful decision engine sits at the heart of a unified fraud, identity, KYC and AML management process. The platform scales in sync with your business, making TruNarrative a vendor you never outgrow. The decision rules evolve as the vast universe of data and insight grows.

By managing decisions and scoring data in one flow you no longer need struggle with complex and costly multiple decisions points. Insight can be shared seamlessly across identity, fraud and compliance to make decisions with more relevant information in full view.

We recognise that modern, digital companies need to be able to be agile and adapt quickly to opportunities and threats. We make this possible by making it easy to implement in a matter of days. You get a choice of cloud or local hosting. The platform is developed by configuration rather than code. To bring this to life we have created a series of pro-compiled Journeys and Apps that are available to use in the Journeys.

The TruNarrative fraud, identity, KYC and AML solution. What we do.

Journeys and Apps

IDV

ID Verification

TruNarrative provides the optimal IDV environment because it sees further than any current system. The visibility derives from our state-of-the-art technology which orchestrates the process across many layers. Our decision engine considers granular insights drawn from the widest range of global data sources and services.

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Application Fraud

TruNarrative prevents application fraud by creating the perfect balance between traditional methods of detection and the latest techniques. Using TruNarrative, you detect and respond to new fraud trends faster. We expect users to reduce application fraud incidence whilst significantly reducing referral queue length.

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KYC

KYC

Increasing regulation coupled with social demand for seamless access to services makes KYC a tough nut to crack. TruNarrative have combined smooth workflow with robust data services and efficient case management to help you tackle this head on.

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Transaction Fraud

Transaction Fraud

Transaction fraud is complex and ever changing. The demands from your business to make it seamless for customers to transact create a tough landscape. TruNarrative combines rules, data, machine learning and human intuition to prevent fraud that occurs during a transaction, whilst ensuring a smooth transaction for your genuine customers.

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AML Monitoring

AML Monitoring

A flexible rules engine, machine learning and efficient case management system lie at the heart of the TruNarrative solution for AML Monitoring. Our platform ensures you comply whilst keeping cost low and transactions smooth for your hero customer's.

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Behavioural Monitoring

Behavioural Monitoring

In safe commerce, you spot your good customers faster while weeding out villains more easily. Using behavioural monitoring from TruNarrative, you can understand and spot high-value customer behaviour patterns then differentiate their experience.

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Consortium

Consortium

Sharing insight across organisations is proven to be more effective than working alone or in silos. Our platform allows you to securely share and communicate across peer groups and geographies.

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Machine Learning

Machine Learning

Machine Learning and human insight combine in the most advanced solution. TruNarrative delivers advanced detection based on proven Machine Learning techniques. The TruNarrative platform continually analyses masses of this data, seeking patterns which reveal knowledge that otherwise would be overlooked.

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App Store - Partner Apps

App Store

The world is awash with Big Data. With endless apps ready to use, inside TruNarrative, you can find new suppliers in the app store, or ‘bring your own’ valued supplier or service and integrate them in minutes.

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Spotlight on the TruNarrative Platform 

 

Configuration over coding

 

Natural language rules authoring

 

Machine Learning

Drag & drop workflow management

 

Consortium

Single view for referral management

 

Loan Market Lending

Automated queue prioritisation

 

Intuitive case management

 

Social Link Analysis

AML Monitoring

Robust auditing 

Tailored management information dashboards

API management