Digitalisation – Evolution or Revolution, and Survival of the Fittest

DIGITALISATION: Evolution or Revolution, and Survival of the Fittest

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In this webinar, TruNarrative Head of Banking Edward Vaughan and the rest of the panel explored what exactly digital transformation means for the financial risk industry; many panellists called for us to ‘embrace the sphere of technology’ and welcome this digital adoption as the norm.

They touched on how the dreaded C-word (COVID-19) has changed or perhaps shone a light over customer behaviours, and how they now choose to access their financial services. Catering to these changes was contrasted between large firms and start-ups; concluding there is a lengthier process when unpicking the existing operating model for larger banks.


The panel:

  • Terry Wetters – Chair & Host at Broadgate Search
  • Edward Vaughan – Head of Banking at TruNarrative
  • James – Chief Risk and Technology Officer at Webhelp
  • Emma Vernon – Chief Risk Officer (Pensions) – Pensions at Embark Group
  • Karen Goodman – Director of Compliance, MLRO & DPO for Yorkshire Building Society
  • Zarina Tariq – Senior Manager (Tech & Operational Risk) at TSB

About TruNarrative

TruNarrative was founded with a single mission: make safe commerce simple.TruNarrative

Established in 2016, TruNarrative’s intuitive no-code platform transforms fraud management, reduces risk, and streamlines KYC and AML processes. 

TruNarrative’s partnerships with major credit reporting agencies, document, and biometric verification services, device intelligence suppliers, and dozens of other market-leading data service providers offer easily configurable integrations to business and non-technical users.

TruNarrative assists ambitious companies of all sizes from across the banking, lending, financial services, betting, payments, and eCommerce industries. 

The company operates from offices in London and Leeds, UK, and Atlanta, USA. 

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