TruNarrative listed as a Representative Vendor in Gartner’s 2020 Market Guide for Identity Proofing and Affirmation


“Orchestration of the Identity Proofing Process Has Become a Critical Requirement” – Gartner


“Delighted to be listed in Gartner’s Market Guide as a ‘mature, identity-proofing orchestration solution’. The conclusions drawn in the report echoes a lot of our aims here at TruNarrative; we orchestrate our customers end-to-end onboarding and customer journey’s, providing them with leading-edge decisioning technology for Compliance and Fraud prevention delivering integrations to both the ‘leading’ and ‘latest’ third-party data sources…also great to see some of our App Store partners feature in the report as well.”

– John Lord, CEO & Founder of TruNarrative

“In most organizations, digital transformation has been accelerated by the COVID-19 pandemic, leading to a renewed focus on the digital onboarding process as a critical requirement for doing business. Identity-proofing processes are likely to involve multiple capabilities, resulting in a burden to organizations with respect to vendor integration and workflow management.”

Gartner, Market Guide for identity Proofing and affirmation, Jonathan Care, Akif Khan, 11 September 2020. 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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