CRUKS Register poised to check gamblers in the Netherlands

Following delays due to COVID-19, the Netherlands has outlined the mechanics of its new gambling self-exclusion system, the Centraal Register Uitsluiting Kansspelen (CRUKS), now expected to come into force from the 1st of April 2021 for operators, with the market for online gambling expected to go live on 1st October 2021. The so-called Remote Gaming Act will regulate online land-based arcade and casino operators in the Netherlands for the first time.

The measures require Dutch players to register with the CRUKS system before engaging in online or land-based casino gaming. Dutch gamers must enter their Citizen Service Number (BSN), surname and birthdate, whilst foreign nationals enter further details to verify ID.  A CRUKS code will be issued and checked against the register before each gaming session. The check will flag a yes/no response, allowing or prohibiting access.

The act aims to prevent gambling addiction, protect players and combat related crime and fraud. Comments Adam Doyle, Head of Gaming at TruNarrative: “Our solution helps Dutch operators enhance their overall onboarding, compliance and safer gambling processes to deliver a safe, secure and responsible gaming environment for their customers in line with the latest KSA (Kansspelautoriteit) guidance.

“We deliver the ability to check their players against the Dutch exclusion register CRUKS and also the CCBR, a register recording persons placed under guardianship, or under administration or due to physical or mental circumstances. Together, these register checks help operators to accurately identify and protect vulnerable players.

“Our customers can build bespoke customer journeys and automate KYC (know your customer) & AML (anti-money laundering) checks, document verification, affordability assessments, transaction and behavioural monitoring.

“With CRUKCS & CCBR in place for the Netherlands market, the KSA is ensuring all operators are implementing the responsible gambling requirements – monitoring players who have self-excluded and verifying players aren’t subject to extenuating circumstances.”

Speak to Adam & find out how the TruNarrative platform can help you comply with responsible gambling requirements whilst nurturing your genuine and VIP customers. Apply below