Payments

Tackle fraud, risk & compliance at every stage of the payment lifecycle by layering detection strategies and technologies to find that perfect balance between revenue and risk detection.

Application Fraud | Payments
Work with Peers, Transaction Fraud

What is it?

The payments sector provides the interface between buyer and seller, at the point of exchange. Friction can make a world of difference to a successful, satisfying transaction. Payments provision must keep pace with changing demands from its complex web of stakeholders. Financial institutions, Regulators, Merchants and consumers all have a stake in Payments’ performance.

How it works

Payments happen thanks to a complex web of different providers, process and stakeholders from merchants, PSPs, issuers, acquirers, processors and switches. This complexity means many points for effective fraud and compliance checks exist. Equally, it also creates gaps that increasingly sophisticated fraudsters will exploit.

Why simplifying safe commerce matters

Payments sit at the heart of safe commerce. Payments’ fraud and compliance obligations affect the entire payment value chain. The chain starts with the safe on-boarding of merchants. The chain continues right through to the millions of payments running through the system on an hourly basis. All must be monitored for irregular behavioural changes. If not handled correct, this complexity can damage customer service and detract VIPs from using your services. A sound platform shields honest customers from friction, delay or denial of the desired transaction.

Meeting the needs of Payments

Multi-layered fraud detection process

Reduce fraud in real-time throughout the payment lifecycle. The TruNarrative fraud detection process automates the analysis of rule and scorecard optimisation and predicts future risks using machine learning.

Balancing human and machine

Choose to be in control of these changes through our white box machine learning approach; you decide whether to adopt the changes our system suggests.

On-board merchants safely and quickly

Be confident you will comply with global Know Your Customer and Money Laundering standards through our ID Verification, KYC and AML journeys. 

Software-as-a-service 

TruNarrative is agile and scales with your business. You can connect the service swiftly, so you’ll see quick returns. Rule changes come via configuration not code, meaning you always stay a step ahead without waiting on your IT team or costly third-party consultants.

Understand merchant and customer behaviour

You can create targeted strategies to spot fraud early whilst treating VIP customers with respect. Use the same principles to differentiate between VIP and money laundering behaviour.

User-friendly case management

System shows everything in one place. The unified platform allows you to effectively prioritise and manage those high-value orders to meet the demands of your customers.

The ideal configuration for Payments

Transaction Fraud

Transaction Fraud

TruNarrative combines rules, data, machine learning and human intuition to prevent fraud that occurs during a customer transaction or interaction.

Find out more

KYC

KYC

TruNarrative have combined smooth workflow with robust data services and efficient case management to help you tackle KYC challenges head on.

Find out more

ID Verification

ID Verification

ID Verification using the TruNarrative platform is better, faster, global and more reliable to help increase efficiency.

Find out more

Behavioural Monitoring

Behavioural Monitoring

In safe commerce, you spot your good customers faster while weeding out villains more easily. Using behavioural monitoring from TruNarrative, you can understand and spot high-value customer behaviour patterns then differentiate their experience.

Find out more

AML Monitoring

AML Monitoring

A flexible rules engine, machine learning and efficient case management system lie at the heart of the TruNarrative solution for AML Monitoring. Ensuring you comply whilst keeping cost low and transactions smooth.

Find out more