Try our platform for FREE as a Proof of Value
A global business that is cross-border in nature. A form of entertainment which is highly regulated and controlled by operating licences that are hard won and need to be strictly adhered to. Online gambling faces the same challenges as bricks-and-mortar casinos. They must nurture VIPs, ensure people gamble responsibly and vet against money laundering.
Online gaming provides 24/7 entertainment. Hobbyists and professional gamblers like its convenience. Criminals flock to it, posing a real compliance risk. Running a safe online casino requires Vegas-calibre security.
The online gambling sector needs visibility without eroding the enjoyable vibe. Making safe online experience simpler means knowing who is who. Is this a VIP? An amateur falling into addiction? A money launderer? A petty thief playing under a stolen identity? Is this person actually under 18 and posing as an adult? Armed with the whole story of each gambler, you know which players to nurture and which to exclude.
Seeing the whole story
In-play data and external data combine in our decision engine. It applies machine learning and expert rules to predict customer behaviour spotting not only Money Launderers but also players who are starting to have a problem.
The simplicity of a unified platform
In TruNarrative, you manage the entire player risk cycle in one place: from onboarding to monitoring behavioural changes.
Age Verification and AML
Deal with the latest Money Laundering regulations head on with a full suite of age, ID and eKYC checks… all in one place.
Real-time player protection
Our platform recognises the patterns of responsible gambling and through integrated workflow can route and force rank exceptions for review through single or multiple queue and case management capabilities. Our scoring can flag or predict problem gambling, bonus abuse, Money Laundering and VIP customers and route to the appropriate channels within your business.
Reduce risk exposure
You’ll have early warning, stay compliant to ever increasing regulation and reduce the friction to real customers or those customers who do not require a review.
Staunch little losses before they accrue
You’ll see chargebacks and friendly frauds in time to nip them in the bud.
Minimise manual investigation
To keep your operations lean, you’ll want to rely as much as possible on automation. TruNarrative offers automation you can trust.