Online Gambling

Comply with responsible gambling requirements, age verification, eKYC and anti-money laundering regulations whilst nurturing your genuine and VIP customers. Managed by one unified platform where customer behaviour can be predicted.

Online Gaming, Markets
Online Gambling, Markets

What is it?

A global business that is cross-border in nature. A form of entertainment which is highly regulated and controlled by operating licences that are hard won and need to be strictly adhered to. Online gambling faces the same challenges as bricks-and-mortar casinos. They must nurture VIPs, ensure people gamble responsibly and vet against money laundering.

How it works

Online gaming provides 24/7 entertainment.  Hobbyists and professional gamblers like its convenience. Criminals flock to it, posing a real compliance risk. Running a safe online casino requires Vegas-calibre security.

Why simplifying safe commerce matters

The online gambling sector needs visibility without eroding the enjoyable vibe. Making safe online experience simpler means knowing who is who. Is this a VIP? An amateur falling into addiction? A money launderer? A petty thief playing under a stolen identity? Is this person actually under 18 and posing as an adult? Armed with the whole story of each gambler, you know which players to nurture and which to exclude.

Meeting the needs of Online Gaming

Seeing the whole story

In-play data and external data combine in our decision engine. It applies machine learning and expert rules to predict customer behaviour spotting not only Money Launderers but also players who are starting to have a problem. 

The simplicity of a unified platform

In TruNarrative, you manage the entire player risk cycle in one place: from onboarding to monitoring behavioural changes.

Age Verification and AML

Deal with the latest Money Laundering regulations head on with a full suite of age, ID and eKYC checks… all in one place.

Real-time player protection

Our platform recognises the patterns of responsible gambling and through integrated workflow can route and force rank exceptions for review through single or multiple queue and case management capabilities. Our scoring can flag or predict problem gambling, bonus abuse, Money Laundering and VIP customers and route to the appropriate channels within your business.

Reduce risk exposure

You’ll have early warning, stay compliant to ever increasing regulation and reduce the friction to real customers or those customers who do not require a review. 

Staunch little losses before they accrue

You’ll see chargebacks and friendly frauds in time to nip them in the bud.

Minimise manual investigation

To keep your operations lean, you’ll want to rely as much as possible on automation. TruNarrative offers automation you can trust.

The ideal configuration for Online Gaming

ID Verification

ID Verification

ID Verification using the TruNarrative platform is better, faster, global and more reliable to help increase efficiency.

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KYC

eKYC

TruNarrative have combined smooth workflow with robust data services and efficient case management to help you tackle KYC challenges head on.

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Transaction Fraud

Transaction Fraud

TruNarrative combines rules, data, machine learning and human intuition to prevent fraud that occurs during a customer transaction or interaction.

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AML Monitoring

AML Monitoring

A flexible rules engine, machine learning and efficient case management system lie at the heart of the TruNarrative solution for AML Monitoring. Ensuring you comply whilst keeping cost low and transactions smooth.

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Behavioural Monitoring

Behavioural Monitoring

In safe commerce, you spot your good customers faster while weeding out villains more easily. Using behavioural monitoring from TruNarrative, you can understand and spot high-value customer behaviour patterns then differentiate their experience.

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Consortium

Consortium

Sharing insight across organisations is proven to be more effective than working alone or in silos. Our platform allows you to securely share and communicate across peer groups and geographies.

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Machine Learning

Machine Learning

Machine Learning and human insight combine in the most advanced solution. Human judgement contributes throughout.

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App Store - Partner Apps

App Store

The world is awash with Big Data. With endless apps ready to use, inside TruNarrative, you can find new suppliers in the app store, or ‘bring your own’ valued supplier or service and integrate them in minutes.

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