Try our platform for FREE as a Proof of Value
Call +44 (0) 203 887 1539
Call +44 (0) 203 887 1539
Try our platform for FREE as a Proof of Value
Comply with responsible gambling requirements, age verification, eKYC and anti-money laundering regulations whilst nurturing your genuine and VIP customers. Managed by one unified platform where customer behaviour can be predicted.
A global business that is cross-border in nature. A form of entertainment which is highly regulated and controlled by operating licences that are hard won and need to be strictly adhered to. Online gambling faces the same challenges as bricks-and-mortar casinos. They must nurture VIPs, ensure people gamble responsibly and vet against money laundering.
Online gaming provides 24/7 entertainment. Hobbyists and professional gamblers like its convenience. Criminals flock to it, posing a real compliance risk. Running a safe online casino requires Vegas-calibre security.
The online gambling sector needs visibility without eroding the enjoyable vibe. Making safe online experience simpler means knowing who is who. Is this a VIP? An amateur falling into addiction? A money launderer? A petty thief playing under a stolen identity? Is this person actually under 18 and posing as an adult? Armed with the whole story of each gambler, you know which players to nurture and which to exclude.
Seeing the whole story
In-play data and external data combine in our decision engine. It applies machine learning and expert rules to predict customer behaviour spotting not only Money Launderers but also players who are starting to have a problem.
The simplicity of a unified platform
In TruNarrative, you manage the entire player risk cycle in one place: from onboarding to monitoring behavioural changes.
Age Verification and AML
Deal with the latest Money Laundering regulations head on with a full suite of age, ID and eKYC checks… all in one place.
Real-time player protection
Our platform recognises the patterns of responsible gambling and through integrated workflow can route and force rank exceptions for review through single or multiple queue and case management capabilities. Our scoring can flag or predict problem gambling, bonus abuse, Money Laundering and VIP customers and route to the appropriate channels within your business.
Reduce risk exposure
You’ll have early warning, stay compliant to ever increasing regulation and reduce the friction to real customers or those customers who do not require a review.
Staunch little losses before they accrue
You’ll see chargebacks and friendly frauds in time to nip them in the bud.
Minimise manual investigation
To keep your operations lean, you’ll want to rely as much as possible on automation. TruNarrative offers automation you can trust.
ID Verification using the TruNarrative platform is better, faster, global and more reliable to help increase efficiency.
TruNarrative have combined smooth workflow with robust data services and efficient case management to help you tackle KYC challenges head on.
TruNarrative combines rules, data, machine learning and human intuition to prevent fraud that occurs during a customer transaction or interaction.
A flexible rules engine, machine learning and efficient case management system lie at the heart of the TruNarrative solution for AML Monitoring. Ensuring you comply whilst keeping cost low and transactions smooth.
In safe commerce, you spot your good customers faster while weeding out villains more easily. Using behavioural monitoring from TruNarrative, you can understand and spot high-value customer behaviour patterns then differentiate their experience.
Sharing insight across organisations is proven to be more effective than working alone or in silos. Our platform allows you to securely share and communicate across peer groups and geographies.
Machine Learning and human insight combine in the most advanced solution. Human judgement contributes throughout.
The world is awash with Big Data. With endless apps ready to use, inside TruNarrative, you can find new suppliers in the app store, or ‘bring your own’ valued supplier or service and integrate them in minutes.