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How we help
Customers expect a smooth and frictionless journey.
However, the emergence of ever more sophisticated crime means to protect your organisation from Fraud or to meet ever-increasing regulations to prevent Money Laundering companies need a new approach.
Reduce customer friction and increase compliance today.
We enable the easiest onboarding journeys for your customers. External suppliers and internal systems all integrate into TruNarrative’s unified Financial Crime platform. Enabling lightening execution of even the most complex processes.
In a fraction of a second, our system compares myriad attributes across an ever-increasing array of data and insight. Immediate decisions, taken confidently, in a system that quickly identifies genuine customers from the villains.
Criminals can’t conceal themselves from TruNarrative. Our ever-learning decision rules, automated processes and shared consortium insight combine to sort the heroes from the villains.
Improve Business Performance
Enrol more customers
Create a great customer on-boarding process for genuine customers.
Reduce the cost of fraud
Use the latest machine learning techniques in combination with traditional methods and the perfect mix of external services, to detect more fraud.
Reduce regulatory risk
Demonstrate control and adapt quickly to changes in regulation.
Reduce operational costs
Reduce false positives and the total cost of queue management to keep resource costs low.
Increase customer loyalty and spend
Create a seamless commerce journey for your hero customers throughout the customer lifecycle.
Get full remediation of your counterparty
Understand your counterparties and conduct full remediation through the integration and automation of data and processes in one workflow management tool.